Katherine M. Johnson, CPA, CTRS• Georgetown, KY & Serving All 50 States
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    Resolve What's Owed

    Currently Not Collectible

    For when the honest answer is that there is nothing to pay with.

    Every other page on this site is about what you can pay and how. This one is about what happens when the answer is nothing — not "not much," but genuinely nothing, because the income coming in doesn't cover the cost of living.

    That situation is more common than the tax-resolution industry lets on. Retirees on fixed incomes. People between jobs. People who got ill and haven't been able to work. People whose business closed and who are now living on considerably less than they were.

    The IRS has a status for it. If collecting from you would leave you unable to meet basic living expenses, your account can be placed in Currently Not Collectible status, and active collection stops. There is no shame in this, and it is not an admission of anything. It's a factual determination about what you can afford. This is one of several ways to resolve what's owed.

    Call (800) 236-3741

    What changes when it's granted

    Active collection stops

    No new levies. Existing wage garnishments and bank levies generally come off.

    The pressure lifts

    The notices largely stop. For a great many people this is the part that matters most — not the money, but no longer opening the post with dread.

    The collection clock keeps running

    This is the part almost nobody explains, and it's the strategic heart of the whole thing. The IRS has a limited period to collect an assessed liability, and that period continues to run while you're in hardship status. For someone with meaningful time already elapsed, a long enough period in CNC can mean the collection period expires with the balance uncollected.

    That is not a promise, and it depends entirely on the years and dates in your specific case. But it's the reason hardship status is sometimes a better outcome than it looks.

    Being straight about the limits

    We'd rather you know these now than discover them later.

    The balance doesn't go away

    CNC is a pause on collection, not forgiveness. The debt remains.

    Penalties and interest keep accruing

    They do not stop. The balance grows while you're in hardship status.

    It's temporary

    The IRS revisits. Income increases, a return showing higher earnings, or simply the passage of time can prompt a review, and the status can be lifted.

    Refunds are usually kept

    The IRS will generally apply future refunds to the balance.

    A lien can still be filed

    Hardship status stops collection activity; it doesn't necessarily prevent a Notice of Federal Tax Lien.

    You have to stay compliant

    Future returns still have to be filed. A missed filing can end the status.

    How the IRS decides

    The determination is arithmetic, not sympathy. The IRS compares your monthly income against your allowable living expenses — and "allowable" means allowable under the IRS's own published standards for housing, utilities, transport, food and healthcare, not what you actually spend.

    If there's nothing left over once allowable expenses are covered, hardship status becomes realistic. If there is something left over, the IRS will generally expect that amount as a monthly payment instead.

    Two things follow from that.

    • First, the gap between real and allowable matters enormously. A household spending well above the standard for housing may find the IRS treats a substantial part of that as available income. Where genuine circumstances justify exceeding the standards — a medical necessity, a household member's care needs — that has to be documented and argued, not simply stated.
    • Second, assets are examined too. Equity you could realistically access is part of the picture, though the IRS distinguishes between assets you could liquidate and assets you need in order to live and work.

    Which is a long way of saying: the outcome usually turns on how the financial statement is prepared. That's the work.

    How this works

    1

    A conversation

    What's coming in, what's going out, what's happened. No judgment, no documents needed to start.

    2

    Your IRS record

    Transcripts show what's assessed, what's unfiled, and — importantly here — how much time is left on the collection period for each year. That single fact often determines whether CNC is a holding position or a strategy.

    3

    The financial statement

    Prepared properly, with allowable expenses correctly characterised and documented, and any justified departures from the standards argued rather than asserted.

    4

    Submission and negotiation

    With the IRS, including release of any levy in place.

    5

    Staying in it

    Future returns filed, changes in circumstance handled before they become a problem, and a review when the IRS revisits.

    When something else fits better

    Honest framing matters more here than anywhere.

    If you can pay something

    A payment plan is usually better — it reduces the balance rather than watching it grow, and it doesn't get reviewed and lifted.

    If your circumstances are unlikely to improve

    And you have some assets, an Offer in Compromise may be worth examining — it settles rather than pauses.

    If your circumstances are genuinely temporary

    You're between jobs and expect to be working again — CNC may be exactly right as a bridge.

    If a large part of your balance is penalties

    Look there first regardless of which route you take. More on penalty abatement →

    Katherine will tell you which of these your numbers point to. Sometimes the answer is a combination — hardship status now, penalty relief alongside it, and a payment plan later when things have stabilised.

    Frequently asked questions

    Does Currently Not Collectible mean my debt is forgiven?

    No. It's a pause on collection, not forgiveness. The balance remains and continues to accrue penalties and interest.

    How long does it last?

    There's no fixed term. The IRS revisits periodically, often prompted by a return showing higher income. Some people remain in the status for years; others are reviewed within one.

    Will penalties and interest stop?

    No. They generally continue to accrue throughout.

    Will the IRS take my refund?

    Generally yes — refunds are typically applied to the balance.

    Can they still file a lien?

    Yes. Hardship status stops collection activity but doesn't necessarily prevent a lien filing.

    What if my situation improves?

    The status can be lifted and you'd move to whatever fits then — usually a payment plan. That isn't a bad outcome; it means things got better.

    I'm on Social Security and can't pay anything. Does that qualify?

    It's a common and frequently qualifying situation, though it depends on the whole picture rather than the income source. Certain federal payments including some Social Security benefits can be levied, so this is worth addressing rather than waiting.

    Is it hard to get?

    It's not adversarial, but it is evidentiary. The IRS wants documentation, not description. Most refusals come down to an incomplete financial statement rather than a genuine disagreement about hardship.

    Does the collection clock keep running?

    Yes — and depending on the years involved, that can matter a great deal. It's one of the first things worth establishing from your transcripts.

    If there's genuinely nothing to pay with

    That's a situation with an answer, and it's worth twenty minutes to find out whether this is it. The first conversation is free, there's nothing to prepare, and nobody here is going to suggest you should have managed things differently.

    Call (800) 236-3741

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    Katherine M. Johnson, CPA, CTRS

    240 Blossom Park Drive, Suite 3
    Georgetown, KY 40324

    Tax Season (Jan 1–Apr 15): Mon–Fri, 8:30am–4:30pm Eastern

    Regular Office Hours: Mon–Thu, 9am–4pm Eastern

    Serving Georgetown, Lexington and Central Kentucky — and taxpayers in all 50 states.

    Next Level Tax Resolution, Inc. is an independent CPA firm. It is not affiliated with, endorsed by, or acting on behalf of the Internal Revenue Service or any government agency. Information on this website is general in nature and is not tax, legal or accounting advice for any particular situation. Using this site or contacting us does not create a client relationship, which is formed only under a signed engagement agreement. We do not guarantee that any tax debt will be reduced by any amount, resolved within any period, or that you will qualify for any programme. Penalties and interest generally continue to accrue while a matter is being resolved. Individual results vary. Full disclaimer

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